VACATION GUIDELINES
1. We sincerely strive to provide a wonderful, stress-free vacation during the moments you occupy one of our professionally managed properties.
2. Check-in starts at 4:00 pm local time and check-out is before 10:00 am local time.
3. Be a conscious advocate of your temporary vacation home and the time it takes to properly prepare for each new guest. Please report any issues as soon as possible, but no later than 24 hours from your listed arrival time.
4. Be cautious of potential noise ordinances. Excessive noise and foul language should be avoided. We call this approach our "Good Neighbor Policy".
5. Keep all electronics, appliances, and furniture in the home in working order.
6. We love pets; however, please respect the pet policy of each individually owned property.
7. Please be respectful of our No Smoking - No Exceptions policy. This means inside and outside the Property and includes tobacco, cigars, cannabis, vaping, and any other smoke-related activities.
8. Please follow and observe all applicable local and state laws during your vacation.
9. We humbly ask that you observe our basic departure requirements as you prepare to leave your vacation rental property. This approach encourages each guest to help facilitate in the success of each future reservation.
10. The minimum age to book with SunnyDays Vacation Rentals is 25 years old.
Payment Schedules
Within 48 hours of receiving payment, the confirmation and electronic lease agreement will be sent to you. The total cost of the reservation (short-term lease), including rent, fees, and taxes, shall be paid based upon the following structure:
* If your arrival date is over 60 days out, half of the balance is due now, and the remainder is due 60 days prior to check-in.
* If your arrival date is less than or equal to 60 days out, your entire balance is due at booking.
Short Term Lease Agreement
The Agent and Owner agree to lease the Premises to Guest for the term specified above and on the terms and conditions set forth herein. This short-term lease agreement ("Lease") is entered into by the undersigned Guest (“Guest”) and Cabins for you, Inc. ("Agent") as manager for the owner ("Owner") of the cabin/condo/property ("Premises"). It is expressly acknowledged and agreed by the parties hereto that the Premises are being leased on a short-term basis as a vacation rental. Should you need any assistance, please do not hesitate to call us at 1.800.991.2181
Check-in Time
Check-in begins at 4:00 p.m. Guests are not permitted on the premises before the property is ready for occupancy. If you are in the area prior to check-in time, please enjoy the area's many attractions and restaurants.
Check-out Time
All properties must be vacated no later than 10:00 a.m. As Agent deems necessary, checkout time may be extended to facilitate Guests, though current occupancy rates and availability will determine plausibility. All late checkouts are subject to certain conditions and possibly an additional charge.
Property Use
Guest agrees that the Premises are to be used and occupied by Guest as a private dwelling and for no other purpose. In the event there is a change in occupancy, the application process and approval from Agent is required in advance. No parties, receptions, large gatherings, weddings, or similar events are permitted without prior written authorization from Agent. Complaints of excessive noise and foul language or any other unlawful activity may result in immediate eviction from Premises. The entire amount of any rent, fees, and deposits will be forfeited if a guest is evicted.
Damage Waiver Fee
The Damage Waiver Fee covers unintentional damages to the Premises that occur during your stay, provided they are disclosed to management prior to departing the Premises. The fee will pay a maximum amount - derived from the cumulative amount of damage - of $2,000.00.
Any damages that exceed the allotted amounts, intentional or unintentional, will be charged to the credit card on file. Smoking damage in or on the property and anything deemed “Pet Damage”, by SunnyDays Vacation Rentals is NOT covered by the Damage Waiver Fee. A guest has 30 days from departure to pay all monetary balances, should any exist, or Agent shall pursue collection of any outstanding funds. Any expenses incurred by Agent during the collection process shall be reimbursed by the Guest. Property Protection and Enhanced Property Protection can be purchased prior to Guests entering into Premises. Certain terms and conditions apply.
Cancellation Policy
Our standard cancellation policy does not allow for refunds due to COVID-19-related concerns. In an effort to offer additional protection in these uncertain times, we highly recommend looking into Rental Guardian's protection plans for your stay. You can either view and purchase these options in the link below, or you can purchase it while booking: Rental Guardian Travel Protection.
Pet Policy
An additional nonrefundable pet fee of $150 per pet for approved size and breed dogs. Pets must be no larger than 60 lbs and must not fall under the unapproved breed list below:
- Rhodesian Ridgebacks, German Shepherds, Pit Bull Terriers, Cane Corsos, Rottweilers, Staffordshire Terriers, Akitas, Mastiffs, Great Danes, and Doberman Pinschers.
The size and breed of dog must be pre-approved in writing by SDVR. No pet other than a pre-approved dog or other service animal shall be permitted on the Property at any time. This applies to all pets brought onto the Property, including pets brought onto the Property by visiting guests of the Guest for any amount of time. If I (WE) choose to bring OUR pet, I (WE) are responsible for controlling excessive noise caused by the pet (i.e., constant loud and uncontrolled barking). In the instance I (WE) are notified of a noise complaint, I (WE) agree to take every reasonable measure to control the noise problem within 30 minutes of notice (i.e., close windows and doors and do not leave pets unattended at any time). Additional complaints will result in immediate termination of this Agreement with no refund given. In addition, I (WE) agree to clean up and properly dispose of all pet waste and clean up all excessive pet hair both during OUR stay and immediately before departing the Property. Failure to do so will result in an ADDITIONAL $150 clean up fee charged to MY (OUR) credit card. Pets are not allowed in pools, hot tubs, bathtubs, or showers.
The pet fee covers entry to the property and does NOT cover any of the following:
* Urine on floors, carpet, linens, furniture, etc.
* Scratched floors, walls, doors, trim, furniture, etc.
* Damage to carpet, rugs, blinds, landscaping, or any other items on the property
* Excessive pet hair and slobber
* Extra cleaning and flea treatments
In the event a guest allows an unapproved or non-allowed animal of any kind on the Premises, the Guest will be assessed an additional non-refundable fee of $500.00 and may also be subject to immediate eviction pursuant to the Agent’s eviction policy set forth herein.
Guest Notice for Hot Tub, Swim Spa, and Pool Use
Guest acknowledges and accepts all responsibility for the safety of all individuals, approved or unapproved, including children, while using hot tubs, swim spas, or pools. Guest understands there is no lifeguard on duty and supervision is their responsibility. Guest agrees to release all liability of Agent and Owner. Guest agrees to report all cleanliness issues regarding hot tubs, swim spas, or pools upon arrival. Guest agrees to pay a cleaning fee if said cleanliness issues are reported more than 24 hours post arrival. Hot tubs may take up to 24 hours to reheat completely after cleanings. Please leave lid on unit when not in use to allow the water temperature to heat appropriately. Guests also should not put any soaps, detergents, or bubble baths into the hot tub, swim spa, or pool. The water in heated pools is lukewarm and should be 78-85 degrees.
Events or Parties
Due to a proven history of having more risk for damage claims, we have implemented a special process for serving these reservations. This could include an event fee, a mid-stay visit, and an increased deposit. We also require these groups to announce themselves before signing this agreement so that we can start the proper process. If we discover infidelity or misleading information, it can cause an eviction or cancellation of reservation(s).
Surveillance Equipment
For added safety, security, and property protection, some vacation rental properties may have surveillance equipment installed. Such video/audio devices will be legally installed in very limited exterior locations. We will make every attempt to ensure Areas under surveillance are clearly disclosed and marked in such a way as to protect your privacy.
Furthermore, registered guests may not, under any circumstances, install any such surveillance device during their stay without the expressed written permission of SunnyDays Vacation Rentals.
Addressing Home Issues
We service our homes based on the immediacy and severity of issues, so low-priority items (minor appliances, trash, etc.) or items that require work from an outside vendor can take up to 48 hours to be resolved. High-priority items ( alarms, large appliances, etc.) will be addressed within 24-48 hours, and immediate issues (cleaning, HVAC, plumbing, etc.) will be addressed immediately. You may also request a confirmed 1-hour service window for the next morning.
Maintenance and After-Hours Emergency Calls
It is expected that major systems in and around the Premises including, but not limited to: air conditioning, washers, dryers, refrigerators, hot tub, etc., as well as utility services such as electric, water, cable/satellite TV, internet, and natural gas could potentially break or be disrupted from time to time. Agent and Owner will attempt, during normal business hours, to repair the problem as soon as possible. Agent and Owner assume no liability to Guest if such should occur, as all products have a useful life and break down occasionally. Our normal office hours are Monday through Sunday from 8 a.m. - 8 p.m. (Central Standard Time). For after-hours assistance, call our office at 1-800-991-2181. For life-threatening emergencies, call 911.
Construction
While we try our best to keep up with growth in surrounding areas, we cannot always predict construction plans in the area. There is a possibility that construction projects may be in progress near any rental property during the time of your stay. Therefore, we have no control in these situations, and no compensation or substitutions to other properties will be considered.
Unforeseen Conditions
Our mission is to offer you the cleanest property so you can have a comfortable and wonderful stay. We want you to consider us your go-to for your future vacations! We will do everything we can to ensure your home is ready for your stay; however, on rare occasions, your home may not be ready by 4 p.m., or the hot tub may not be completely heated until later that evening. Our properties are also outfitted with many amenities; just like home appliances, they sometimes malfunction or break down. While we can’t offer a refund for this, we will do our best to fix them as quickly as possible. In the rare event, the home you booked is sold and management is transferred, we can move your reservation to a similar property. *SunnyDays Vacation Rentals is not responsible for weather conditions or natural disasters.
Property Access
Owner/Owner's Agent and SDVR may enter the Property immediately in the event of an emergency to perform necessary repairs and/or maintenance (including, without limitation, water leaks, electrical issues, fire or gaseous hazards). Owner/Owner's agent and SDVR may also enter the premises with 24 hours' notice for normal maintenance or to show a prospective future guest or buyer should the Property become available for sale. Owner/Owner's agent and SDVR may enter without the Guest present. Refusal of access shall be immediate grounds for termination and removal of Guest and Guest's guests and invitees.
Security Deposits
We reserve the right to charge a security deposit on any reservation.
Damage to Premises
Any damages or issues found by the guest must be reported within 24 hours of standard check-in time. If damages or issues are not reported within this timeframe, the Guest will not be reimbursed. Please call 1-800-991-2181 to report any damages that would interfere with your overall satisfaction. By renting and staying in the Premises, you are accepting full responsibility for all damages, defacement, and/or stolen items, except for normal wear and tear, acts of the Owner or Agent, defective products supplied by or repairs authorized by Owner, acts of third parties not invitees of the Tenant, or natural forces. All damages will be the responsibility of the reserving party and their credit card; as such, their credit card will be charged and/or a security deposit withheld for any violations. Any excessive cleaning required will also be billed to the Guest. Guest shall be liable for the full cost of replacement or repair, at Owner or Agent’s discretion, for any lost, missing, or damaged items of furnishings or equipment, including but not limited to personal property that the Owner may deem necessary such as electronics and remotes, video game controllers, DVDs, dishes; excessive cleaning; missing linens or other items; intentional damage due to willful negligence, moving, cleaning or repairing furniture; carpet cleaning; damage to the hot tub or its cover, pool equipment and/or any other special features. Guest agrees to pay the minimum hourly expense of $100 per hour, per employee, in addition to the cost of materials. SunnyDays Vacation Rentals retains the exclusive and sole right to determine the cost of the value lost as the result of any and all damages.
Owner or Agent shall have the right to proceed against Guest to recover sums (exceeding or excluding the limits of the Property Protection or Enhanced Property Protection) for excessive cleaning, painting, or repairs to the Premises or replacement of lost or missing items for which Guest is responsible, together with any reasonable attorney's fees as provided by law.
Guest will be notified regarding said charges or deductions. Guest agrees that charges can be processed on Guest’s credit card; held security deposit; or, in the event that amount is not sufficient to cover all of the damage expense, Guest agrees to send payment within 14 days of notification.
Protecting Installed Equipment
Our teams work hard to provide reliable AV and Wi-Fi setup and equipment, such as signal boosters and surround sound systems. Under no circumstances should the Guest ever disconnect electronics or any other technical equipment in the property without the Agent's consent. Do not adjust, attempt to rewire, connect, or disconnect any items that are in place upon arrival. If a system is upset or damaged during a stay, the Guest will be 100% responsible for any technician calls and service charges incurred by the Agent.
Restricted and Unlawful Activity
No smoking is allowed on the property or anywhere on the Premises. Guests who violate this provision will be assessed an additional non-refundable deodorizing and cleaning fee up to $1,000.00 and may also be subject to immediate eviction pursuant to the Agent’s eviction policy set forth herein. Though most of our properties are keyless-entry enabled, a small percentage still carry physical keys; If these keys are lost or misplaced by the guest, there will be a rekey fee passed to the party listed on file and on this agreement. Tampering or removing of any smoke detectors, carbon monoxide detectors, or any associated alarms located in or around the Premises will result in the Guest being charged a non-refundable, non-disputable fire safety violation fee of $1,000.00. No fires, except in installed fireplaces, are allowed unless in approved and designated fire pits during times of low fire risk when there is no burn ban in effect. No fireworks may be stored or discharged on the Premises at any time. Under no circumstances shall any illegal drugs or illegal activities be allowed on the Premises. Guest understands that possession and use of any such substance or engaging in such activity is grounds for immediate eviction and forfeiture of payment.
Falsified Bookings
If a reservation is made under false pretense, including, but not limited to, a falsified name, age, or size of party, the guest will be subject to immediate cancellation of the reservation, removal from the property, and forfeiture of all amounts paid.
Eviction
Guests and their guests agree to adhere to local laws, rules, and regulations, to not disturb the peace, to keep the property in a clean and sanitary condition, and to comply with the no-smoking rules. Guests are subject to immediate non-judicial eviction from the rental for the following reasons: (1) Smoking anywhere inside Premises or on decks, patios, or terraces attached to Premises; (2) Pets on the rental property unless allowed with paid pet fee; (3) Violation of the illegal drug or activity provision; (4) Guests under the age of 21 years who are unsupervised by the Guest; (5) Complaints of noise, loud music, foul language, or otherwise disturbing of the peace; (6) Violation of any fire safety policy; (7) Destruction and/or damage of the Premises; (8) Failing to vacate the Premises by the aforementioned checkout date and time; or (9) For any reason the Owner or their Agent deems appropriate in order to maintain the safety and security of the Premises and surrounding areas. The entire amount of rent and security/damage deposit will be forfeited for violation of any of the foregoing reasons, regardless of whether Guest is evicted.
Liability
Neither SDVR nor Owner nor any of SDVR/Owner's contractors, vendors, or affiliates shall be liable to Guest, Guest's guests or invitees, or any other person for any injury, loss, or damage to any person (including death) or personal property on or about the Property including, but not limited to, Guest's use or misuse of any of the below amenities that may be included with the rental of the Property: spa, jacuzzi, bathtub, fireplace, fire pit, trampoline, ramp, play structure, bunkbeds, decks and balconies. Guest agrees that it is Guest's responsibility to supervise children around these areas at all times.
Applicable Law and Venue
All matters relating to the interpretation, construction, application, validity, and enforcement of this Agreement, and any disputes or controversies arising here under, will be governed by the laws of the State where the physical property exists. The State shall have personal jurisdiction over the parties, and the County in which the Property is located shall be the forum for any legal action, including, without limitation, any mediation, small claims court, or civil court action brought in relation to this Agreement and Guest's use of the Property.
Disclosure of Information of Lead-Based Paint, Lead-Based Paint Hazards
Housing built before 1978 may contain lead-based paint. Lead from paint, paint chips, and dust can pose health hazards if not managed properly. Lead exposure is especially harmful to young children and pregnant women. Before renting pre-1978 housing, lessors must disclose the presence of known lead-based paint and/or lead-based paint hazards in the dwelling.
Agent/Owner DISCLOSURE:
* Agent/Owner has no knowledge of lead-based paint and/or lead-based paint hazards in the housing.
* Agent/Owner has no reports or records pertaining to lead-based paint and or lead-based paint hazards in the housing.
* Agent/Owner will provide a copy of the federally approved pamphlet on lead poisoning at the guest's request.
* Agent Owner has informed the lessor of the lessor's obligation under 42 U.S.C 4852d and is aware of his/her responsibility to ensure compliance.